Vasvox Cloud Products
ASC Recording Insights | ASC Neo | Anywhere365 | SpyCloud
Developing applications and tools that are specifically designed to work seamlessly within the Microsoft Teams environment.
Unified user experience, no separate App. User Matching via Azure Active Directory. Integrated to Dynamics 365.
Deploy within a day. Less hardware requirement. No keyword tuning. Fast activation using Active Directory (Onboarding < 1 day).
Cognitive Services for AI-driven (transcription, translation & categorization). Compliance with Risk Management Engine.
Preferred solution from SMB to Enterprise. Developing software as a service (SAAS).
Microsoft Calling Plan, Direct Routing, Operator Connect, Teams Phone Mobile
Capturing of all media in Teams (voice, chat, video and screen).
Hosted and highly secured (double encrypted) in Azure, geo-redundancy. Use your MACC commitment to transact in Azure Marketplace.
Meet all regulatory compliance requirements. Compliant recording & storage policies meeting regulatory standards.
The Anywhere365 suite of products is a complete customer dialogue management application that helps you communicate with clients in ways that suit you both. Until recently, customer “Call Centres” were only expected to manage traditional phone calls. The proliferation of modes of communication made possible by computers and mobile phones provides the convenience of choice but presents a great challenge for managing client communications in an efficient way. The Anywhere365 Dialogue Management solution offers a powerful and scalable solution to your customer communications needs, regardless of how they contact you.
Anywhere365 Dialogue Management intelligently routes and manages inbound, outbound and internal communications. In the case of an incoming phone call, for example, Anywhere365 can request user input or automatically identify and associate a call to a client file in your Customer Relations Management (CRM) database so that it is routed to the appropriate customer service representative. If the same client sends an SMS message later, it will also automatically be associated with their file, so it is possible to easily access and trace all informational, sales and support communications.
Learn MoreWith ASC's compliance recording, analytics and quality management software Neo, users won't have to worry about recording compliance ever again. They also can increase their service quality or respond optimally in emergencies. Challenges of this kind are part of daily business for companies and public sector organizations. ASC offers solutions to record, analyze and evaluate multimedia interactions. Communication content is captured with AI-based analytics, important information is generated, and trends are detected. This provides management with the basis for decision-making in real time. In addition, starting points for increasing productivity are identified.
Companies and public sector organizations with on-premise PBXs can either deploy ASC's Neo Suite on-premise, or use all services from the Neo Cloud.
With our Neo Suite, we support organizations to meet key compliance standards such as Dodd-Frank, MiFID II and PCI-DSS for finance, or HIPAA for healthcare, among others. This is achieved e.g., through highly available and fully secured recordings, individualized access rights, and AI based analytics technologies.
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ASC Recording Insights (ASCRI) allows us to fulfill regulatory requirements for the capture of audio using Microsoft Teams and do so natively. The design and integration of the solution is a significant improvement over other tools we have previously used. Demonstrating innovation within this area, ASC offers the ability to convert captured audio to text, and it is even capable of automatically converting said text into multiple languages.
Record your communications while fulfilling your compliance requirements in a Microsoft certified, native built app in Microsoft Teams. Fast & easy setup, scalable & secure.
The integration of Recording Insights into Microsoft Dynamics 365 allows users to manage complex regulatory requirements for recording and archiving in their preferred CRM system.
Learn MoreThe threat landscape is constantly changing, and yet organizations are still applying the same tools to solve the rapidly growing problem of cybercrime in its many forms. Stopping account takeover requires resetting stolen passwords. Stopping session hijacking requires invalidating stolen cookies. Stopping ransomware requires thwarting these precursor attacks and shutting down entry points into your network. Stopping transaction and payment fraud requires confidence that a user is legitima te and not a bad actor using stolen information. Stopping account enrollment fraud requires knowing whether the users’ information is constructed from stolen identity data. Stopping criminals requires a new approach.
SpyCloud puts a huge emphasis on speed when it comes to recapturing these cybercrime elements from the deepest layers of the darknet (as close to where the original crime occurred) – as well as adding value at every stage. The resulting insights are relevant, correlated, and machine-readable – tying disparate breaches, malware infections, affected applications, and identity data together for individuals across their entire online identity.
Credential security is a significant challenge for organizations. Employees break rules, recycle passwords, and reuse them across accounts outside of corporate control. When those passwords are compromised in a third-party breach or by a malware infection, criminals can use them to breach your network, steal data, and launch ransomware attacks. Businesses in every industry and of every size are at risk. SpyCloud turns breach data into your biggest defense. With real-time alerts, comprehensive reporting, and access to the world’s largest database of compromised credentials, SpyCloud Employee ATO Prevention makes it easy to reduce the risk of credential-based threats and protect your business.
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