Speech Analytics
The AI-driven tech to get valuable insights from customer conversations, the process of extracting meaning from audio recordings and analyzing that data for relevant and meaningful business intelligence.
Supporting more than 90 languages, including Thai. Microsoft Cognitive Services/Google Analytics.
Deploy within a day. Less hardware requirement. No keyword tuning.
From 15 mins/call to 3-4 mins/call, reading is much faster than listening. Meeting at least KPI at 30%.
Subscription pricing model. No need to have huge investment on the day#1.
Easy to find the compliance wording. Seen what the QC people want to see.
Seen what the QC people don’t expect to see, they can find calls that are not compliance.
The overview of innovation business with Speech Analytics technology to get valuable insights from customer conversations, for future communication business safety and sustainability.
By briefly comparing hardware and cloud systems. Cloud systems have a lower investment cost (~3 times) and are more flexible. Especially for small businesses with limited resources and budgets. For example, using the cloud can be a good option to reduce the complexity and cost of maintaining IT systems in general.
We are excited to provide a Cloud-based ecosystem enhanced by AI technology, designed to deliver valuable insights while ensuring compliance with legal requirements and meeting rigorous data security standards. This ensures steady, prosperous, and sustainable growth for your business.
Culture
We will deliver a solution that is easy to use. Simplify and meet the needs of customers. Users must spend less time learning our system than most of their time using it to produce high productivity for their business.
"User experience leads to technology"
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